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Stack trace or other literally formatted information -- Error ------------------------------ A user decided to send some feedback about Traction TeamPage. -- Traction Information ------------------------------ Traction Version: 6.2 Version ID: 6.265 Journal Version: 1.1 Meta Version: 39 Full-text Index: memory-based Enabled Plugins: Google Map Widget (v1.0.5) Surfer Locale (v1.0.5) Embed Widget (v1.0) Document Management Extensions (v0.1.9) SDL Database Connector (v1.1.12) Apache Derby (JavaDB) Database Support (v1.0.2) Embed Widget (v1.0.3) Setup Assistant (v0.0.1) Inline Frame Widget (v1.0.2) TeamPage Metrics (v3.0.10) TeamPage Project Management Feature Controls (v1.0.5) Section Tables (v2.0.20) Google Analytics Support for Traction (v3.0.1) Friendly URLs (v1.0.5) Classic Traction TeamPage Components (v1.0.4) Expand Flat Thread (v0.0.6) Force Spaces List (v0.0.6) Source Code Widget (v4.0.2) Make Default Post Space Empty (v0.1.2) TOC Widget (v1.0.7) Dynamic Section Table (v0.9.1) Bookmarks Sidebox (v0.0.1) Intercom.io Live Support (v0.0.5) Page Top Hover Navigation (v1.0.2) Hide/Show Side Column (v1.0.7) JEval Demonstration (v0.0.0) FullCalendar v5 (v1.1.10) Copy Project Form (v1.0.13) Apache Solr Search Support (v1.0.3) JSON API (v0.1.14) Traction Software Public Site Skin (v2023-06-07) Kanban (v1.0.10) Linkbox (v1.0.2) Proteus Tab Icons (v1.0.15) Widget for Linkbox (v1.0.0) DataTables (v1.0.21) -- Server Information ------------------------------ Located At: http://vpc2 Named: https://tractionsoftware.com -- System Information ------------------------------ Running As User: ec2-user Server Directory: /vol-3ddcff25/servers/tsi/traction/server Home Directory: (None) Operating System: Linux OS Version: 4.14.154-128.181.amzn2.x86_64 OS Architecture: amd64 Available Processors: 4 Free Memory (JVM): 245.4 MB Used Memory (JVM): 266.6 MB Total Memory (JVM): 512 MB Memory Limit (JVM): 512 MB Requested Max Heap: 512 MB -- Java Information ------------------------------ Version: 1.8.0_222 JVM Version: OpenJDK 64-Bit Server VM Vendor: Oracle Corporation Location: /usr/lib/jvm/java-1.8.0-openjdk-1.8.0.222.b10-0.amzn2.0.1.x86_64/jre -- Browser Information ------------------------------ Type: Using User-Agent header: Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com) -> robot (robot); Locale: en Skin: tractionsoftware User Name: Visitor -- Server Statistics ------------------------------ Server Started At: 1710961753138 = Wed Mar 20 14:09:13 EST 2024 Current time is: 1716344230337 = Tue May 21 21:17:10 EST 2024 Server up for: 5382477199ms = 62days 7h 7m 57s Duration of current interval: 471963ms = 7m 51s Server Version: 6.2 (6.265) Time Operation Current Complete Time* Total* Time* ---- --------- ------- -------- ---- ------ ----- Specific Operations 1716344230337 Lock 0 0 0 0 0 1716344230337 Unlock 0 0 0 0 0 1716344230337 Publish 0 0 0 15 174 1716344230337 Unpublish 0 0 0 0 0 1716344230337 Hide 0 0 0 0 0 1716344230337 Show 0 0 0 0 0 1716344230337 ProjectCreate 0 0 0 0 0 1716344230337 UserCreate 0 0 0 0 0 1716344230337 ProjectDelete 0 0 0 0 0 1716344230337 ManageLabelNames 0 0 0 0 0 1716344230337 Invitations 0 0 0 0 0 1716344230337 Post 0 0 0 0 0 1716344230337 Erase 0 0 0 0 0 1716344230337 Edit 0 0 0 43 5697 1716344230337 Move 0 0 0 0 0 1716344230337 ReclassifySingle 0 0 0 1 47 1716344230337 ReclassifyMultiple 0 0 0 0 0 1716344230337 EmailRead 0 0 0 0 0 1716344230337 PDF 0 0 0 0 0 1716344230337 EmailReply 0 0 0 0 0 1716344230337 EmailSent 0 0 0 0 0 1716344230337 DigestSent 0 0 0 0 0 1716344230337 Search 0 2 0 17077 1629 1716344230337 View 2 827 341010 9937405 2624051733 1716344230337 ClassicView 0 0 0 0 0 1716344230337 Files 0 253 130 3083089 9532901 1716344230337 Append 0 0 0 59 1401 1716344230337 ProfilePictures 0 0 0 22 87 Specific Views 1716344230337 Visibility 0 0 0 0 0 1716344230337 UserSetup 0 0 0 0 0 1716344230337 ProjectSetup 0 0 0 0 0 1716344230337 ServerSetup 0 0 0 0 0 1716344230337 SDL 0 548 118732 6610179 1386072947 SDK 1716344230337 getFile 0 21334 984 246129615 10834618 1716344230337 getEntry 0 2344 28 28341913 419570 1716344230337 getAttachment 0 64217 3014 741277204 34603881 1716344230337 getExactEntry 0 0 0 1292 110 1716344230337 getEntries 0 1446 1331 16764161 16329820 1716344230337 getAttachments 0 0 0 0 0 1716344230337 getHistory 0 0 0 6 3 1716344230337 getLabeledEntries 0 1942 1764 22525943 20371669 1716344230337 getLabelChangedEntries 0 0 0 4 66 1716344230337 getLabelUsage 0 0 0 0 0 1716344230337 getLabelActivity 0 0 0 0 0 1716344230337 getJournalProperties 0 0 0 0 0 1716344230337 getProjects 0 0 0 1131 1 1716344230337 getUsers 0 0 0 0 0 1716344230337 getEntriesWithSections 0 0 0 0 0 1716344230337 getUpdated 0 0 0 0 0 1716344230337 getActiveThreads 0 0 0 0 0 1716344230337 getAddedPages 0 0 0 0 0 1716344230337 getRenamedPages 0 0 0 0 0 1716344230337 getOrphanedPages 0 0 0 0 0 1716344230337 getStatusChanged 0 0 0 1 15 1716344230337 getThreadEntries 0 0 0 114 51 1716344230337 getFilteredEntries 0 1009 1070 11979773 14230866 1716344230337 getIcon 0 21422 1358 248062828 15186428 1716344230337 getWorklist 0 0 0 0 0 1716344230337 getListOrder 0 0 0 0 0 1716344230337 xfPlainText 0 0 0 0 0 1716344230337 mailXf 0 0 0 142 2906 Persistent Queue Manager 1716344230337 queueSave 0 0 0 454 141 1716344230337 queueLoad 0 0 0 2 29 1716344230337 queueRemove 0 0 0 0 0 All Search 1716344230337 searchProjects 0 0 0 6 1 1716344230337 searchUsers 0 0 0 0 0 1716344230337 searchEmailAddresses 0 0 0 0 0 1716344230337 searchExtEngine 0 0 0 1 175 1716344230337 searchWhoami 0 0 0 0 0 1716344230337 searchSettings 0 0 0 100 81 JDBC 1716344230337 jdbcQuery 0 0 0 232229 27850 1716344230337 jdbcUpdate 0 0 0 48777 283798 1716344230337 batchUpdate 0 0 0 1770 1656 Search Details 1716344230337 0r 0 1 0 6792 0 1716344230337 10r 0 0 0 631 0 1716344230337 100r 0 0 0 1446 0 1716344230337 1000r 0 1 0 8206 0 1716344230337 10000r 0 0 0 2 0 1716344230337 100000r 0 0 0 0 0 1716344230337 100000+r 0 0 0 0 0 Memory Cleanup 1716344230337 FlushJournal 0 0 0 0 0 1716344230337 FlushServer 0 0 0 0 0 1716344230337 ForceGC 0 0 0 0 0 JVM Memory Status 1716344230337 FreeMemoryJVM 257357136 257357136 0 257357136 0 1716344230337 UsedMemoryJVM 279513776 279513776 0 279513776 0 1716344230337 TotalMemoryJVM 536870912 536870912 0 536870912 0 Cache Objects 1716344230337 CacheableFile 51 51 0 51 0 1716344230337 TOTAL 51 51 0 51 0 Cache Size (estimated bytes) 1716344230337 CacheableFile 12226850 12226850 0 12226850 0 1716344230337 TOTAL 12226850 12226850 0 12226850 0 Permissions Cache 1716344230337 pcNumProjects 7 7 0 7 0 1716344230337 pcNumUsersKnown 3 3 0 3 0 1716344230337 pcNumPrincipals 17 17 0 17 0 1716344230337 pcNumToL1fromL2 0 0 0 0 0 1716344230337 pcNumToL2 0 0 0 0 0 1716344230337 pcNumFromL1toL2 0 0 0 0 0 1716344230337 pcNumDroppedL2 0 0 0 0 0 1716344230337 pcNumFetchL1 2864293 2864293 0 2864293 0 1716344230337 pcNumFetchL2 0 0 0 0 0 1716344230337 pcNumExpireUser 0 0 0 0 0 1716344230337 pcNumExpireProj 0 0 0 0 0 1716344230337 pcNumExpireAll 0 0 0 0 0 1716344230337 pcTotalByteSize 4448 4448 0 4448 0 * since server startup -- Journal Information ------------------------------ Path: /vol-3ddcff25/servers/tsi/traction/server/tsi Description: Traction® Software Inc User Directory: Journal, Access Control Lists (ACLs), Automatic Login for Visitor (acl) Attachment Store: File Attachment Store Active Accounts: 15 Active Projects: 7 Entry Count: 2775+2335+3691+186+1130+113=10230 License ID: d76d51:fc5ce672da:-3c0c192.168.123.1 Owner ID: d76d51:fc5ce672da:-6dc192.168.123.1 Journal Format: 1.1 Traction Version: 3.6 WIP 5 Creation Date: Tue Feb 22 18:07:08 EST 2005 Created By: admin -- License Information ------------------------------ License ID: 10bef139:eeeba2fe9b:-2320192.168.123.101 Expiration: July 31, 2026 Maintenance: July 31, 2026 Evaluation License: no Number of Accounts: 100 Number of Projects: 50 Allow Visitors: yes Feed Input Support: yes FAST Search Support: no Attivio Search Support: no Oracle/RDB Support: no RAC Support: no Security Support: TLS Encryption with Client Certificates Owner Password: no Attivio Plus Support: yes SEW Support: no Attivio Plus Doc Limit: 0 Other Components: solr,sigreq,qm,ci,sm,tom,azuread -- Company Information ------------------------------ Company/Institution: Traction Software, Inc. Street Address: Providence, RI United States -- Contact ------------------------------ Name: Mr. Jordan . Frank Job title: VP Sales and BD Email address: jfrank@tractionsoftware.com Phone: 401 528 1145 Fax: